Sales: 800.875.6033 | Tech Support: 800.820.1665 | Fax: 574.287.9958
Tech Support 800 820-1665 | Help Center | Sales 800 875-6033
IMS by Xanatek

Insurance Management Solutions by Xanatek

Your Next Step in Agency Automation Learn More!








If you are an Erie Agent

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About Us

Since 2002, Xanatek has provided insurance management solutions and insurance software to independent insurance agents. Our state-of-the-art IMS software offers complete agency management, including industry standards ACORD Forms, eMessages, eDocs, downloads, as well as client and prospect management.

The agency database management tools in IMS make insurance agency growth easy! We are proud to be a leader in the insurance agency software platforms and our client satisfaction rate is exceptional!

We Believe In…


We pride ourselves on our integrity. This shows in everything we do. Our Staff, our client reviews, our decisions about pricing the product. We don’t continue to reach out and find hidden fees or raise our rates every year. We honor your need to have a stable reliable system to service your clients/prospects. We want to be your agency management choice!

Ease of Use

When we redesigned our product in 2013 , the number one goal was the ease of use. Everything in the system was evaluated and reviewed to ensure the maximum ease of use. We hear that we were successful! Give us a try! Call our sales line today at 800.875.6033 or email:

Customer Support

At Xanatek our support team answers the phone 98% of all calls! What does that mean to you – no waiting in a que to get your issue resolved. Of those calls the vast majority are completed prior to termination of the call! We are proud of our support team and how they go out of their way to ensure you are satisfied with our system.


At Xanatek we take a little bit of a different training approach. First training is built into your support fee. You are welcome to attend or request training at any time while using our product! In addition, for new clients we appoint a single trainer to you to walk you thru the process. We feel that this ensures that you receive personalized service as no two agencies are wanting to run their business exactly the same!

Contact Us / Request a Demo

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412 S Lafayette Blvd
South Bend, IN 46601

Tech Support 800 820 1665

Sales 800 875 6033